Exceed Physical Therapy & Performance

What to Expect

We will file insurance claims on your behalf. Depending on your insurance benefits, additional costs may apply. For patients with a deductible that has not been met, we will collect a fee per visit, which will be applied toward your overall balance (deductible). This will help reduce a large bill at the end of your treatment plan. This amount is not considered payment for your visit, but rather part of your ongoing care. We also offer self-pay (cash) rates.

No-Show and Cancellation Policy

To ensure the best care for all our patients, we kindly request that you provide at least a 24 hour notice if you need to cancel or reschedule your appointment. A $40 fee will be charged after your second no-show or cancellation.
Full Policy Here

The Insurance Process

Before your first visit, we will collect your insurance information to verify your benefits. We will make sure to review these details with you. When you receive treatment, your physical therapist will submit charges to your insurance company using Common Procedure Terminology (CPT) codes. These charges are submitted electronically or by mail, and the payer processes them according to an agreed fee schedule. After processing, an Explanation of Benefits (EOB) is generated and sent to both you and the clinic, showing any remaining balance. Patients are responsible for paying any remaining balance. Accounts with unpaid balances exceeding 90 days may be sent to a third-party collections agency. We will contact you via courtesy calls or emails before sending any information to collections.